Is it safe to use my credit card on your site?
Yes! The server for Shopluckyduck.com uses Secure Sockets Layer (SSL), an encryption technology that works with your browser – Netscape, Microsoft Internet Explorer, Chome and AOL – that allows only Shopluckyduck.com to read the personal information that you submit. You will know that you are in an encrypted area when you see a solid key (Netscape), or a closed lock (Internet Explorer, Chrome & AOL) in the lower lefthand corner of your browser window.
How long does shipping take?
We make our best effort to ship in-stock items the next business day after your order is placed. Due to High Order Volume orders may take up to 3 business days to ship. Please note we are located in Philadelphia so the closer you are to Philadelphia, PA the quicker your package will get to you.
Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment. Rest assured, any shipping delays will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.
P.O. Boxes & Stores
Orders shipped to P.O. Boxes are sent via USPS Priority Mail only. Overnight and Express delivery options are unavailable at this time.
We ship to all U.S. territories, APO/FPO addresses and many international countries. Please visit the International section for more information.
What forms of payment do you accept?
We currently accept Visa, MasterCard, Discover, American Express, Apple Pay, and Amazon.
PAYMENT IS NOT CAPTURED UNTIL TIME OF SHIPMENT - DUE TO THIS CHANGE STARTING APRIL 1ST 2017 WE CAN NO LONGER ACCEPT PAYPAL
DO YOU HAVE A SIZE GUIDE?
MY SIZE IS SOLD OUT, WILL YOU BE RESTOCKING?
WHY DO I HAVE TO PAY TO PICK UP MY PACKAGE?
When you order merchandise from another country, you are required to pay customs to bring the item into the country, it is your country's sales tax. We cannot declare your package as a gift as it is illegal in the United States. The customer is responsible for any customs expenses.